Making An Appointment

Making an appointment at ONE Health Ohio is easy! Simply call the number of the location you would like to visit and a representative will be happy to assist you. You can make an appointment for any of the services that ONE Health Ohio provides.

 

Cancellations

If you are not able to keep your appointment, please be sure to call to cancel your appointment at least 24 hours in advance, if possible. This will enable us to help another patient during that time slot.

 

Late Arrivals

It is very important for you to arrive on-time for your appointment. Please be aware that patients who arrive more than 15 minutes late for an appointment may only be seen at the discretion of the provider. Patients who arrive more than 30 minutes late for their appointment may only be seen at the discretion of the provider and their visit will be counted as a “no-show”.

 

No-Shows

Patients who do not show up for their appointment will be considered a no-show. This is very disruptive to the smooth functioning of our facilities.

Patients will be put on probation after their 3rd no-show appointment. Patients on probation will not be allowed to schedule appointments. Instead, they will only be able to receive treatment by coming to designated access clinics to receive care during walk-in hours. Patients on probation who have an urgent health concern may be seen during regular office hours at the discretion of the provider. After a patient attends 3 access clinics, they may write a letter of apology to ONE Health Ohio to request having their scheduling privileges reinstated.