Empowering Your Health Journey: Documents, Payments, and Support
Good Faith Estimate
The Good Faith Estimate is a projection of the typical charges for services provided at ONE Health Ohio and RISE Recovery patients who are uninsured or underinsured and don’t qualify for our Sliding Fee Scale discounts. The listed amounts are only an estimate; they are not an offer or contract for services. Final costs may vary from the estimates provided.
Disclaimer
This Good Faith Estimate shows a cost range for visits with Medical, Dental, or Behavioral Health providers. This Good Faith Estimate does not include any unknown or unexpected costs that may arise during your visit or any laboratory services or additional procedures that are rendered during your visit such as dental x-rays. The charge amounts will be reduced for those patients who qualify for our Sliding Fee Scale discounts.
Common Patient Questions
We understand that visiting a new healthcare provider can come with many questions. Here are some of the most frequently asked questions by our patients, along with their answers, to help you prepare for your visit to ONE Health Ohio.
What documents should I bring to my first appointment?
Please bring a valid photo ID, insurance card, and any medical records or medications you are currently taking. If you are applying for the sliding fee scale, bring proof of income (recent pay stubs, tax returns) and family size.
How do I sign up for the patient portal?
Can I access my child's medical records through the portal?
What is the Sliding Fee Scale (SFS)?
The Sliding Fee Scale (SFS) is a program that offers discounted charges for services to uninsured patients. It may also apply to patients with insurance who have high deductibles and/or copays, provided they qualify.
Can I still receive services while my Sliding Fee Scale application is being processed?
The Sliding Fee Scale (SFS) is a program that offers discounted charges for services to uninsured patients. It may also apply to patients with insurance who have high deductibles and/or copays, provided they qualify.
What should I do if I need to cancel an appointment?
Is financial assistance available for dental services?
Yes, our sliding fee scale applies to both medical and dental services. Please complete the Sliding Fee Application Form to determine your eligibility for reduced fees.
How can I get a copy of my medical records?
How do I pay for services?
We accept cash, personal checks (with an imprinted name and address), and most major credit and debit cards. Please note that postdated checks are not accepted. To pay by credit card, visit your nearest ONE Health Ohio center or contact our billing department at 330-747-9551 ext. 10606.
How do I apply for the Sliding Fee discount?
To apply for the SFS discount, you must complete and submit an application form along with proof of household income. Complete the Sliding Fee Application Here.
Corporate Office Location
726 Wick Ave.
Youngstown, OH 44505



