Welcome Patients!

At ONE Health Ohio, we are committed to providing you with all the resources you need for a smooth and informed healthcare experience. We are here to support you every step of the way! 

Patient Information

Empowering Your Health Journey: Documents, Payments, and Support

Medical Patients

Dental Patients

Records Release Form

Sliding Fee Scale

Payment Information

Quality Assurance

If you are a new patient to ONE Health Ohio or if you have not visited us in the past 12 months, please print and complete the appropriate patient packet and bring it with you when you come for your visit. This will save you time in having to complete the paperwork during your appointment.

Convenient Care at Your Fingertips

Access convenient care from home with ONE Health Ohio’s telehealth services. Enjoy flexible scheduling, reduced travel, and minimized exposure to illnesses. Our virtual appointments cover a range of services, ensuring your health remains a priority. 

Prescription Pad: In-House Pharmacy

At ONE Health Ohio, we believe in making healthcare as seamless and accessible as possible. That’s why we’ve integrated The Prescription Pad into our Patient Centered Medical Home Model (PCMH). Experience the ease and efficiency of comprehensive care, all under one roof.

Reliable and Affordable Dental Care

You’ll find state-of-the-art treatment facilities at ONE Health Ohio, along with caring, compassionate Dentists, Dental Assistants and Dental Hygienists. Dental services are available for adults and children at ONE Health Ohio centers in Trumbull and Mahoning Counties.

HRSA Health Center Awards Recipient

We are honored for our excellence in healthcare, innovation, and community impact, ensuring everyone has access to essential medical, dental, and behavioral health services.

Patient-Centered Medical Care You Can Trust

At ONE Health Ohio, we believe good health is more than just treating illness. That’s why we stress preventive care and conveniently offer a variety of health services for you and your family.

With convenient locations in Trumbull County, Mahoning County, and Stark County, ONE Health Ohio is here to meet all of your family’s medical needs. Services may vary by location.

Trying to Lose Weight?

ONE Health FIT is a health center of excellence in weight management. We work to identify and treat the cause of your unhealthy weight.

Using a multidisciplinary approach, we’ll help you achieve a healthier weight and give you the tools you need to keep the weight off with our weight loss program.

Nurturing Young Minds and Bodies

At ONE Health Ohio, we specialize in caring for your child from birth to adolescence. We understand that you want the best for your child, which is why we strive to provide the highest level of child-focused, quality care. 

Platinum Health Program: Comprehensive Senior Care

At ONE Health Ohio, our Platinum Health Program is designed to provide exceptional medical and dental care tailored specifically for seniors. We understand the unique health needs of older adults and are committed to delivering the highest quality of care to support their well-being.

Women's Health, Every Stage of Life

From birth control and family planning to pregnancy and postpartum care, ONE Health is here for you. Our expert team, including OB/GYNs, Family Medicine Physicians, Nurse Practitioners, and Physician Assistants, provides personalized care tailored to your needs. 

Common Patient Questions

We understand that visiting a new healthcare provider can come with many questions. Here are some of the most frequently asked questions by our patients, along with their answers, to help you prepare for your visit to ONE Health Ohio.

What documents should I bring to my first appointment?

Please bring a valid photo ID, insurance card, and any medical records or medications you are currently taking. If you are applying for the sliding fee scale, bring proof of income (recent pay stubs, tax returns) and family size.

How do I sign up for the patient portal?
To sign up for the patient portal, visit our website and click on the ‘Patient Portal’ link. Follow the instructions to create an account using your email address and a secure password.
Can I access my child's medical records through the portal?
Yes, parents or legal guardians can access their child’s medical records by linking their accounts. Please contact our office for assistance with this process.
What is the Sliding Fee Scale (SFS)?

The Sliding Fee Scale (SFS) is a program that offers discounted charges for services to uninsured patients. It may also apply to patients with insurance who have high deductibles and/or copays, provided they qualify.

Can I still receive services while my Sliding Fee Scale application is being processed?

The Sliding Fee Scale (SFS) is a program that offers discounted charges for services to uninsured patients. It may also apply to patients with insurance who have high deductibles and/or copays, provided they qualify.

What should I do if I need to cancel an appointment?
If you need to cancel or reschedule an appointment, please call our office at least 24 hours in advance. This allows us to accommodate other patients who may need care.
Is financial assistance available for dental services?

Yes, our sliding fee scale applies to both medical and dental services. Please complete the Sliding Fee Application Form to determine your eligibility for reduced fees.

How can I get a copy of my medical records?
You can request a copy of your medical records through the patient portal or by contacting our medical records department. Please allow up to 10 business days for processing.
How do I pay for services?

We accept cash, personal checks (with an imprinted name and address), and most major credit and debit cards. Please note that postdated checks are not accepted. To pay by credit card, visit your nearest ONE Health Ohio center or contact our billing department at 330-747-9551 ext. 10606.

How do I apply for the Sliding Fee discount?

To apply for the SFS discount, you must complete and submit an application form along with proof of household income. Complete the Sliding Fee Application Here.  

Already a Patient?

At ONE Health Ohio, managing your health is designed to be simple and accessible with our patient portal. In just a few clicks, you can securely view your medical files, schedule appointments, connect with our clinicians, and request medication refills as needed, and much more. This user-friendly platform empowers you to take charge of your health from home and stay connected with your care team.